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9 December, 21:45

How does a business owner ensure that elements of total qaulity management positively impact on a business?

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  1. 9 December, 22:15
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    There are various ways in order for a business to ensure that elements of total quality management positively impact the business.

    - Stop depending upon inspection to be able to make sure that quality is ok.

    - Get rid of any slogans, exhortations and targets aimed at employees

    - Eliminate the barriers that erode pride of workmanship, such as an annual evaluation or merit-based system
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