Sandy Fiero works as the Chief Knowledge Officer for Bend Lumbar Company. She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company's revenue. Sandy determines that the best value she can add is by creating a service that offers free next day shipping on any order over $50. Where in the value chain is Sandy adding value?

Question

Harper Robertson

Business

12 January, 10:43

Sandy Fiero works as the Chief Knowledge Officer for Bend Lumbar Company. She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company's revenue. Sandy determines that the best value she can add is by creating a service that offers free next day shipping on any order over $50. Where in the value chain is Sandy adding value?

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Answers (2)

Know the Answer?

Erickson · Answer 1

The primary value activity outbound logistics.

Explanation:

Operations - are all the activities required to transform inputs into outputs (products and services). Outbound Logistics - include all the activities required to collect, store, and distribute the output

Marlie · Answer 2

Sandy is adding value in the outbound logistics

Explanation:

Operations or outbound logistics is the part of the value chain where the storing, packing, and transporting of final goods till it is distributed to the end customer, takes place. Operations is one of the key departments in any organization.