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24 August, 03:24

You work at a call center of a large bank where you answer credit card services related questions from customers. Lately, you have noticed an increased number of customers enquiring if you had initiated a call. There can be a scam in progress.

a. True

b. False

+2
Answers (1)
  1. 24 August, 03:26
    0
    Answer: True

    Explanation: If customers repeatedly call complaining about frequent calls from false individuals claiming to be from the bank, it's most likely a scam maybe going on, where false individuals may want to gain access to sensitive customers account details to defraud them.
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