What does the purchaser of a product obtain besides the good service or idea itself?

A buyer of a manufactured good not only obtains the good itself, amenity, or awareness, but also receives good after-sales services that aid in handling and increasing products efficiently. Providing this kind of services are important to the capability of the business to uphold fruitful relations as well as marketing mixes by creating continuous growth in products and over market research. Providing excellence after-sale deal encourages the goodwill of the business. This competence lets customers not to use money for maintenances for 1 or 2 years of warranty period.