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9 January, 08:52

Some characteristics of teams are that:

A. each team usually consists of 12 to 20 section housekeepers.

B. each team is directly supervised by the executive housekeeper.

C. each team usually has two or more housepersons.

D. each houseperson inspects the guestrooms after they have been cleaned.

E. each team usually has one supervisor and one houseperson.

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  1. 9 January, 08:55
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    Some characteristics of teams are that:

    B. each team is directly supervised by the executive housekeeper.

    E. each team usually has one supervisor and one house-person.

    Explanation:

    To facilitate the effective discharge of duties in a hotel housekeeping operations, teams are usually formed. Each team consists of one supervisor, one house-person and three to five guest room attendants. The performance of the team is checked by the entire team members and not just one person.

    The executive housekeeper is charged with the responsibility of ensuring that the to-do-list is followed to the latter. He leads the department. Teams are important as they release the workload on the manager and the group has more flexibility while working.

    Attendants should be given appraisals for their effort. This would serve as a reward for hard-working teams and a morale boost to low performing teams.
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