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31 July, 12:40

Yolanda and Marvin are both data-entry clerks in the same department of a company. On the anniversary of her employment, Yolanda receives a 2 percent increase in salary. Later that day, while talking to Marvin, she learns that his pay increase was 4 percent. How could the company's supervisor and human resource department best ensure that Yolanda will perceive outcome fairness in this situation?

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  1. 31 July, 12:43
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    by demonstrating that raises of different sizes are associated with differences in performance.

    Explanation:

    In this scenario Yolanda receives a 2 percent increase in salary. Later that day, while talking to Marvin, she learns that his pay increase was 4 percent.

    The best way that human resources can explain this to Yolanda is that based on performance there was an increase in salary. Yolanda's performance resulted in a 2% increase while that of Marvin resulted in a 4% increase.

    Apart from expressing the fairness of the salary increase it will motivate Yolanda to perform better so she will be able to get a higher raise in the future.
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