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12 March, 10:49

Which of the following is a set of activities used to implement a management orientation that stresses customer satisfaction. a. Customer management b. A control system c. Reciprocity d. Planning strategy e. Marketing

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  1. 12 March, 11:06
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    Answer: Marketing

    Explanation:

    Marketing is the process whereby a business establishment presents it's products to the public that meets specific customer needs. Marketing is centered on customer satisfaction.
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