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14 April, 01:44

A manager tells her production employees, "It's no longer good enough that your work falls anywhere within the specification limits. I need your work to be as close to the target value as possible." Her thinking is reflective of: A. internal benchmarking. B. Six Sigma. C. ISO 9000. D. Taguchi concepts. E. process control charts.

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  1. 14 April, 01:53
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    The answer is D. Taguchi concepts.

    Explanation:

    The Taguchi method of quality control is an approach to engineering that emphasizes the roles of research and development (R&D), product design and development in reducing the occurrence of defects and failures in manufactured goods.
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