McLaughlin and Ferris is an accounting firm that has a stiff, bureaucratic structure. The company has a promotion scheme where people who have finished a certain number of years in service get a pay hike and a promotion. For the human resources manager at McLaughlin and Ferris, this decision highlights which of the following types of decisions?

The correct answer is programmed.

Explanation:

Also called unstructured, they are decisions that are taken in the face of problems or situations that occur infrequently, or those that need a specific model or process of solution, for example: "Launching a new product to the market", in this type It is necessary to follow a decision-making model to generate a specific solution for this particular problem.

Programmed decisions address rare or exceptional problems. If a problem has not been presented frequently enough to be covered by a policy or if it is so important that it deserves special treatment, it should be handled as an programmed decision. Problems such as allocating the resources of an organization, what to do with a production line that failed, how to improve relations with the community - in fact, the most important problems that the manager will face - will usually require programmed decisions.