Which feature should a Consultant recommend to allow a Tier 2 Service Representative to take over case processing from Tier l and know how far Tier l had progressed in troubleshooting?
A) Service Console Macros
B) Lightning Guided Engagement
C) Path for Cases
D) Lightning Flow Component.
Answers (1)
Know the Answer?
Not Sure About the Answer?
Find an answer to your question 👍 “Which feature should a Consultant recommend to allow a Tier 2 Service Representative to take over case processing from Tier l and know how ...” in 📗 Business if the answers seem to be not correct or there’s no answer. Try a smart search to find answers to similar questions.
Search for Other Answers
You Might be Interested in
Which example defines an economic activity?
Answers (1)
Hazel purchased a new business asset (five-year asset) on September 30, 2017, at a cost of $100,000. On October 4, 2017, Hazel placed the asset in service. This was the only asset Hazel placed in service in 2017.
Answers (1)
Which economic player is most closely associated with the dual role of consumer and producer? Question 3 options: entrepreneur factory owner worker shopper
Answers (1)
At the start of the current year, SBC Corp purchased 25% of Sky Tech Inc. for $52 million. At the time of purchase, the carrying value of Sky Tech's net assets was $86 million.
Answers (1)
Bourdon Software has 11.2 percent coupon bonds on the market with 20 years to maturity. The bonds make semiannual payments and currently sell for 108.4 percent of par.
Answers (1)
New Questions in Business
What are two tasks (out of several) commonly performed by operating systems?
Answers (1)
Question 2 1 pts How much is the fine for your thost offense for failure to keep insurance? $1000 $400 $200 $20
Answers (2)
A movie company makes 500,000 DVDs of one of its latest releases. It sells 300,000 of them before the end of the second quarter, and holds the others in its warehouse. How will the 200,000 unsold DVDs be treated in the GDP statistics?
Answers (1)
Which is a primary activity in Porter's value chain model? A. finance B. procurement C. human resources D. outbound logistics
Answers (1)
During the past six months, 73.2% of US households purchased sugar. Assume that these expenditures are approximately normally distributed with a mean of $8.22 and a standard deviation of $1.10. 99% of the households spent less than what amount?
Answers (1)