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2 January, 07:32

The workers are openly hostile to Scott when he enters the meeting. Which barrier to communication does the workers' actions represent? a not selected option a information overload b not selected option b defensiveness c not selected option c filtering d not selected option d jargon e not selected option e language

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  1. 2 January, 07:45
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    (e) defensiveness

    Explanation:

    The best option amongst all is defensiveness.

    The workers action could also be understood as defensiveness. Hostility or having an unfriendly attitude is a major barrier in communication especially in organizations.

    The workers were not open minded and lacked respect to listen to what Scott would have said at the meeting.

    Other barriers to communication includes, Emotions, Cultural Barriers etc.
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