Before implementing new changes to work schedules, managers at Trudy's Trinkets meet with union representatives and work out the terms of the changes so that both managers and employees can be satisfied with them. Which of the following approaches for implementing change is this company using?

A) Negotiation

B) Top management support

C) Participation

D) Coercion

E) Communication and education

Negotiation

Explanation:

Negotiation is a wonderful technique to end disputes and misunderstandings. It is important to discuss and negotiate things before implementing new laws or changes within an organization. In the above scenario, Trudy's trinkets meet with the union to negotiate before implementing new changes to avoid long-term organizational problems. Negotiation is a difficult process, so firms usually hire trained negotiators for this role.