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26 January, 19:04

The work process involved in providing the service involves the physical presence of the customer in the system. Group of answer choices True False

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  1. 26 January, 19:31
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    The work process involved in providing the service involves the physical presence of the customer in the system is false.

    Explanation:

    The Customer contact refers to the physical presence of the customer in the system. creation of the service refers to the work process involved in providing the services. There is minimum waste of time and resources in delivering the service. service process can be enhanced by the customer who takes a greater role in the production of the service.
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