Business

1 March, 16:41

Although many people love the self-service technology that allows Redbox to provide DVDs 24 hours a day, seven days a week, many people missed the personal interaction and recommendations from their local clerks from Blockbuster or an independent video store. Redbox confronted this issue by creating "Redblog," where customers could share their opinions, feelings, and experiences. This is an example of confronting the ___.

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