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22 July, 07:54

What binds customers to a company and its offer?

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  1. 22 July, 08:15
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    Customers are likely to be repeat buyers from a company when they have experienced professional and reliable treatment. This includes that sales offers are honored without hidden exceptions. It includes that consumers are responded to in a courteous and patient manner by all employers of the company with whom they interact. It includes that consumer problems or complaints are expedited and responded to in a way that can be considered fair by most people.
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