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21 November, 12:43

Jean Wills, a trainer with Leverage Inc., is infuriated because the conference hall that she had booked for her morning session with a new batch of trainees will be occupied by the HR team for the day. Jean feels that the company only superficially commits to training and that it is not a priority as this lack of facilities for training is a recurring phenomenon. Recently, she had asked the HR department to supply printed copies of her material for the orientation and training modules to the new trainees, and HR refused, saying the soft copies available on the systems would suffice. Which of the following contextual areas is the source of problem between the training department and the HR department in this scenario? A) performance evaluationB) reward systemsC) adequate resourcesD) leadershipE) structure

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  1. 21 November, 12:57
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    The correct answer is C) adequate resources.

    Explanation:

    Resources will be the second type of assets, with which we will work to create services. Resources essentially deal with quantitative aspects, that is, elements that I can count, whether material or immaterial. We will also talk about human resources in terms of personnel, for example, how many network administrators I have, how many programmers or how many software architects I have at my disposal. Regarding resources, we will also talk about financial resources, such as what is the budget given to me, and we will also count the material resources, for example, all the hardware I keep in control, the same for the software, and even other resources of all kinds depending on the type of external suppliers.
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