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19 September, 11:02

Charles wants to survey recent customers about the quality of service they received at his small auto service dealership. He has customers' mailing and e-mail addresses. Charles will likely use an online survey primarily because it offers:

A. relatively low response rates.

B. the ability to share video with respondents.

C. the ability to ask sensitive questions with anonymity.

D. fast responses at a lower cost.

E. the opportunity to survey both existing and potential customers.

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Answers (1)
  1. 19 September, 11:07
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    Answer: fast responses at a lower cost.

    Explanation:

    Online survey would be a very desirable survey to use because of it's low cost of preparation (saves the cost of printing) and quick response from the target audience. An online survey is a method of gathering information from a wide variety of people on a subject matter over the internet, by administering questionnaire's to them.
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