Layla made a snide remark to her colleague that he "looks at the customer like henry ford probably did." what did she mean by such harsh words?

She made a snide remark means she's looking to her colleague in a negative or insulting way. If her action is can be compared with how he looks at the customer like henry ford probably did.

Henry Ford is a well-known businessman. What Layla tried to show is that she collogue should treat well their customer because of the source of their money or company's income.