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17 April, 15:22

There are three consecutive steps in a customer service process. The first two steps are each capable of serving 25 customers per hour while the third step can process only 20 customers per hour. How do you describe this system?

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  1. 17 April, 15:26
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    If the first two steps are run at full capacity, then the third step has a waiting line.

    Explanation:

    Waiting line is defined as a line of people or vehicles waiting for something. Hence, if the first two step runs in a full capacity been able to serve 25 customers per hour. Meaning for each hour 50 customers will be attended to by the two, then the third will surely be on a waiting line.
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