Joshua, a manager, instructed his subordinate, Leona, to mobilize their team and prepare a report on how the office could be made more environment-friendly. Leona misunderstood Joshua and explained to her team members that their manager wanted them to minimize the usage of office resources. In this context, why would it have been better for Joshua to communicate to Leona through an e-mail instead of instructing her orally?

Question

Kaden

Business

23 February, 19:30

Joshua, a manager, instructed his subordinate, Leona, to mobilize their team and prepare a report on how the office could be made more environment-friendly. Leona misunderstood Joshua and explained to her team members that their manager wanted them to minimize the usage of office resources. In this context, why would it have been better for Joshua to communicate to Leona through an e-mail instead of instructing her orally?

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Answers (1)

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Ryker Hanna · Answer 1

The email message can be read again for further reference by Leona.

Explanation:

The oral communication tends to he an effective way to give a message, however sometimes it can present difficulties. The oral communication can be misunderstood when there are phonetic expressions or physical expressions that might confuse to the person who receives the message.

The email or written communication is a more formal way to give a message, the person who receives the message can read it multiple times avoiding mistakes, furthermore, when there is a written message the person who wrote it selected the word and refine the information making it clear and easy to read.