Describe the difference between programmed and non-programmed decisions. What are the implications of these differences for decision makers?

Programmed decisions are usually made for the for the structured problems. The decisions are of repetitive and routine nature.

Programmed decision can be delegated as it involves following a pre-defined procedure.

Computer systems can be used to make programmed decision

For Example:Settlement of a bill is a Programmed Decision

Non-Programmed decisions are taken to solve unstructured/unique problems. Problems that has occurred for the first time. They pertain to the occurrence of a new problem.

Non-Programming decision making is a system's approach to problem solving.

The decision makers when making a Programmed decision needs to just follow the set procedure, whereas when they need to make a non-programmed decision they need to firstly obtain information and then make a decision.