Which two terms are used for specific promises a company makes about the performance of its product? A. Certifications and awards B. Guarantees and warranties C. Brand promise and tagline D. Grades and standards

The answer is B.) Guarantees and warranties

I think it is C. Brand promise and tagline because a brand promise s is one that connects your purpose, your positioning, your strategy, your people and your customer experience and a tagline is a slogan to make people interested in buying the products.