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Kelsey Orozco
Computers & Technology
29 January, 22:05
What are the steps of active listening?
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Makhi Kerr
29 January, 22:07
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1 prepare mentally
2 pay attention
3 allow the speaker to talk without interruption until he is done
4 provide feedback
5 repeat the feedback until you and the communicator are satisfied that the message was conveyed well
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