End-user development: the process by which an organization's non-it specialists create software applications.

a. True

b. False

The statement: "End-user development: the process by which an organization's non-it specialists create software applications." is true. Even if they’re not professional software developers or doesn’t have any background knowledge on IT, they can use EUD tools to modify software programs on a computer. The most common example of an end tool is a spreadsheet, which most people are familiar with.