A user is having trouble signing in to the domain from a computer that has been out of service for several months, and nobody else can seem to sign in from the computer. What should you try first to solve the problem?

Question

Jaydin Collier

Computers & Technology

24 December, 15:09

A user is having trouble signing in to the domain from a computer that has been out of service for several months, and nobody else can seem to sign in from the computer. What should you try first to solve the problem?

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Answers (1)

Know the Answer?

Erika Kidd · Answer 1

To solve the problem, first,

a) The computer account should be reset.

b) Deactivate the computer from the domain.

c) Then, rejoin it to the domain.

Explanation:

A domain is a network that allows different computers to function and operate from a common server. A domain may or may not be protected by a password. Setting up a domain provides additional security thereby blocking other computer networks from having access to it. When a person is experiencing difficulties in logging into a domain, there are certain things to be done to resolve the issue.

First, reset the computer account.

Secondly, deactivate the computer from the domain.

Third, Rejoin it back to the domain.