A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

A. True

B. False

True

Explanation:

Professional bureaucracy is considered as a combination of professionals withing a government or private organization, these professionals are relied on to achieve productivity and are involved in making major decisions or implementing major regulations that decide the future of the organization.

In other words, professional bureaucracy grants employed professionals flexibility in carrying out their responsibilities in the organization, i. e., greater control of their duties.