You are part of the team to implement new software at XYZ Inc. The employees at XYZ Inc. trust the results of the old software programs, but are cautious about accepting the outcomes of the proposed new software programs. What software implementation strategy would you recommend in this situation?

a. Direct cutover

b. Phase-in approach

c. Pilot startup

d. Parallel start up

d. Parallel start up

Explanation:

The parallel start-up implementation strategy is the best approach to introducing new software. In this strategy, both systems run simultaneously as the employees gain trust in the new software, and then a complete move can be made over to the new software. A direct cut-over means completely cutting out the old software and moving to a new one, which will not work well in this given scenario. Although the pilot start-up may be cheaper it does not involve all employees but a selected group that will use the new software together with the old one and then after a certain period implement a direct cut-over. The phase-in approach can prove difficult to implement in this scenario, as the software is implemented in phases, throughout the entire company.