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1 January, 18:41

Identify the assertive conversational skill. A. uses a loud tone B. holds a confident posture C. avoids confrontation D. glares or scowls

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  1. 1 January, 18:57
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    The right answer is option B.

    Assertive means to stand up for oneself or others in a cool and confident way, without being rude or accepting wrong in a passive way. As a result, an assertive conversational skill is to hold a confident posture.

    Assertive speakers do not use a loud tone of voice glare or scowl. They do not avoid confrontation, but they remain calm and make other people remain calm as well.
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