Mrs. English is best classified as a minor character because she

Minor characters are ones that support the story or conflict of the main character. What is it about Mrs. English that adds to the story or the conflict? Is perhaps a student or child or neighbor the main character in which Mrs. English causes distress or problems for the main character? For example, in the movie The Little Mermaid, Ursula is a minor character as she causes Ariel to have problems without Prince Eric, lose her voice, almost lose her family, etc.