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14 October, 20:05

What is the difference between supportive and defensive communication?

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  1. 14 October, 20:31
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    Defensive:

    Evaluation

    Control

    Strategy

    Neutrality

    Superiority

    Certainty

    Supportive:

    Description

    Problem Orientation

    Spontaneity

    Empathy

    Equality

    Provisionalism
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