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9 February, 21:04

12. Why do you think that using a conversational tone with plain language when writing businesses messages is a good idea

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  1. 9 February, 21:20
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    By using a conversational tone with easy to understand language, recipients will feel more relaxed and receptive to the message you're trying to convey. If you're using words they don't understand or are using a formal tone, they might feel threatened/confused and may not fully hear or understand what you're trying to tell them.
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