Which sentence illustrates an appropriate tone and vocabulary for a letter of complaint? Your product is completely worthless! The XYZ broke the first time I used it. Your new XYZ isn't worth the package it came in. XYZ should be called WHY instead, because why would anyone want it?

Question

Karlie Becker

English

18 January, 14:09

Which sentence illustrates an appropriate tone and vocabulary for a letter of complaint? Your product is completely worthless! The XYZ broke the first time I used it. Your new XYZ isn't worth the package it came in. XYZ should be called WHY instead, because why would anyone want it?

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Answers (1)

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Chan · Answer 1

I think that a letter of complaint should not be unnecessarily aggressive or insulting: after all, the people reading it are probably not responsible for the failure, but are just employed by the company.

I would recommend to stay away from the agrressive tone in:

Your product is completely worthless!

Your new XYZ isn’t worth the package it came in.

And of the passive aggressive tone in:

XYZ should be called WHY instead, because why would anyone want it?

So the best answer is:

he XYZ broke the first time I used it.