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4 March, 12:54

Yesterday evening, a fire broke out at Cleary Industrial, damaging a large warehouse and exposing workers and the surrounding neighborhood to toxic fumes. The Cleary crisis team has determined the basic information they will provide and the channels they will use to do so. Now, it is time for the team to compose the messages themselves. How should the Cleary crisis team do this?

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  1. 4 March, 13:13
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    All members of the team should work together to compose a consistent message and adapt it to the various channels.

    Explanation:

    Crisis management is a system that has been put in place to effectively manage any unexpected event or situation that may occur.

    Crisis management is always handled by a group of people that we refer to as the crisis management team.

    Steps involved in the effective management of a crisis includes:

    a. Anticipate and be prepared.

    b. Develop a plan and put such plan to a test.

    c. Bring together your crisis management team

    d. Create a system whereby you can send messages to educate and allow people to became aware of any crisis situation as well as a system whereby feedback can be sent.
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