What advantage does a business letter have over an e-mail? Because it takes longer to write and send, it allows "cool down" time. A business letter is faster and more effective than e-mail. Most companies won't accept e-mail complaints and only respond to letters. It is better to visit the company in person than to write an e-mail or letter.

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30 April, 10:54

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Isabel Greene · Answer 1

The one advantage that a business letter has over an email is that because it takes longer to write and send, it allows "cool down" time.