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14 April, 12:24

What should you do before writing your message? check all that apply. anticipate the effect your message will have on the receiver. evaluate your tone. analyze the bad-news situation. conduct any necessary research?

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  1. 14 April, 12:37
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    I would say that you should anticipate the effect your message will have on the receiver and analyze the bad-news situation.

    You have to see what the best way is for you to tell someone the bad news without disrupting them too much. Also, you need to anticipate what the receiver will act like upon hearing/reading your message because you might want to change your message a bit.
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