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23 November, 18:54

Shannon is explaining to his girlfriend Genet that he never meant to hurt her feelings by comments he made. During the conversation, he focuses all his attention on her, makes eye contact, and holds her hand. Shannon's behavior is an example of

demonstrating nonverbal congruency.

presenting an invitation

shaping of views

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  1. 23 November, 18:57
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    C = shaping view. Not the others.
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