When taking messages for another person, a good rule to follow is to A. politely inform the caller that the person for whom the message is being taken probably won't return the call for a few days. B. suggest that someone else at the company might be better suited to assist the caller. C. ask the caller if you've spelled his or her name correctly. D. write down the number that appears on a Caller ID screen rather than the number the caller gives.
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