Hang on just a second, I need to take this call." This statement violates which principle of active listening? a. Paraphrase the speaker's words b. Validate emotions c. Avoid trying to solve problems d. Turn off competing messages

Question

Jordan

Geography

2 March, 16:56

Hang on just a second, I need to take this call." This statement violates which principle of active listening? a. Paraphrase the speaker's words b. Validate emotions c. Avoid trying to solve problems d. Turn off competing messages

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Answers (2)

Know the Answer?

Freddy Curry · Answer 1

Freddy Curry 2 March, 16:58

0

d. Turn off competing messages

Jamison Rose · Answer 2

Answer: The statement above violate this particular principle of active listening, which is:

c. Avoid trying to solve problems.

Explanation: When the listener is trying to make an excuse, and a call comes in, to effectively carry out that excuse. Then he avoids trying to solve the problem.