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14 January, 08:12

You are writing a memo to staff members outlining the solution to a lingering problem. Some are intimately familiar with the problem; others are not. You consider what the staff members know and how they might react to the proposed solution.

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  1. 14 January, 08:34
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    Anticipating

    Explanation:

    The knowledge and understanding of all staff in the organization will be considered in drafting the memo. This is essential to make sure that you have a clear view of the staff's understanding of the whole scenario and the probable cause of the lingering problem. This will ensure that the necessary steps are taken to solve the problem and prevent it from happening again.
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