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28 August, 12:01

If i work 8 hrs/day and it takes 30 minutes for me to resolved a customer svc issue - how many customers can i handle in an 8 hour day? i take two 15 min breaks and 30 minute lunch.

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  1. 28 August, 12:20
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    8 hours is the same as 480 minutes

    The two 15 minute breaks add up to 30minutes

    and then another 30 minutes for the lunch break

    That makes a total of 60 minutes you are not working so subtract that from 480

    480-60=420

    Then you know each customer takes 30minutes to handle so do 420/30

    420/30=14

    You can handle 14 hours in an 8 hour day
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