Which of the following is an unstructured question? a. "How many brands of shampoo have you purchased in the past year: 0, 1, 2, 3, 4, 5, or more than 5?" b. "What are the most important characteristics for choosing a brand of shampoo?" c. "Were you happy with the quality of the shampoo you purchased (Yes/No) ?" d. "How satisfied were you with your last shampoo purchase: very unsatisfied, unsatisfied, neutral, satisfied, or very satisfied?" e. "On a scale from 1 to 5 (with 1 being very unimportant and 5 being very important), how important is fragrance when choosing a shampoo?"
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