True or false? At the end of a good onboarding program, the newly hired salesperson will know everything they'll need to know in their new role.

FALSE

Explanation:

Onboarding programs are designed to welcome and guide newly hired employees in way that will acclimate them to the new role. The employee is, of course, expected to possess certain qualities and skills already, which will not be further developed by the onboarding program. They will, however, be taught some new skills, behaviors, and knowledge to work more effectively according to the company's expectations. It would be impossible for an onboarding program to teach a newly hired employee, such as a salesperson, everything they need to know. There is knowledge and behaviors that can only be developed and acquired while at work, dealing with real situations and issues.