Caryn is faced with making a business decision. As she thinks about the problem, she feels that there is no easy answer. She continues to think about what is making her uncomfortable about the situation before brainstorming possible solutions. If Caryn is using the IDDR approach to decision making, she is engaged in:

Caryn is engaged in the inquiry step.

Explanation:

Inquiry refers to the situation where a person is involved in the act of asking for information before finalizing their decision. In the given scenario, Caryn is clearly engaged in the inquiry step as she is considering the decision where she is thinking about the problem and the factors that are making her feel uncomfortable about the entire situation. In simple words, she is inquiring about the whole issue.