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19 December, 13:50

Avery Niceman is a young man who works at a strip club in New York City. Although Avery likes his job because he makes a lot of money dancing for other men, he often finds that it is emotionally exhausting. While he considers most customers to be reasonably attractive, there are times when Avery must dance for patrons who are unattractive and a turn-off. However, his job requires that he appear interested in the customers at all times. In other words, Avery must present himself as having positive emotions toward customers even if he is actually experiencing feelings of disgust, boredom, or irritation. According to Arlie Russell Hochschild the situation where we try to present ourselves as having certain feelings to meet our job expectations is called:

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  1. 19 December, 14:02
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    Emotional labor

    Explanation:

    Emotional labor is a term coined by Arlie Russel Hochschild to describe a situation where a person must present themselves as having certain emotions to fulfill the requirements of a job.
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