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12 June, 18:44

Anne and Larry are discussing what restaurant to go to for dinner. Anne wants to go to a quiet Mexican restaurant. Larry wants a quiet place and doesn't care about the food. In the course of the conversation, Anne becomes upset because she thinks Larry wants to stay home. In terms of the conflict resolution process, Anne and Larry are at what step in the process? Problem definition and information gathering Clarifying perceptions Developing options for mutual gain Deciding if they have a misunderstanding or a disagreement

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Answers (2)
  1. 12 June, 19:06
    0
    Based on the conflict resolution process, Anne and Larry are

    at the step of deciding whether they have a misunderstanding or a disagreement

    because none of them spoke out whether they are agreeing into a particular.
  2. 12 June, 19:12
    0
    D). Deciding if they have a misunderstanding or a disagreement.

    Explanation:

    Conflict resolution is described as the process that attempts to bring out a common agreement through active communication and collective negotiation between the oppositions (two parties) in order to resolve the conflict or dispute.

    In the given situation, Anne and Larry are in the initial stage of the conflict resolution and that is 'deciding if they have a misunderstanding or disagreement' as Anne has assumed the situation that 'Lary wants to stay home' instead of confronting Larry about the whole scene. Thus, Anne's conclusion could be a mere 'misunderstanding' instead of being a 'disagreement' that could clarify the situation and bring a resolution to the conflict. Thus, option D is the correct answer.
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