The glass ceiling refers to attitudes, policies, and procedures that have created more upperlevel management opportunities for minorities and women.

False

Explanation:

The glass ceiling is instead a term used to explain how when women are pursuing a higher professional position in their career, they found that there is an invisible barrier that hinders them from moving forward. This concept also applies to minority men and women. The first recorded use of the term was by Marilyn Loden in 1978.