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8 February, 09:20

Openze Technology, a firm that manufactures mobile phones, has seen a major improvement in cost reduction since it instituted a three-week training program for all of its new recruits. During the training program, the new employees are constantly encouraged to express their thoughts and ideas. Good ideas are rewarded immediately by the trainers, thereby encouraging active participation. Which factor most likely explains the success of the training?

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  1. 8 February, 09:34
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    Social support

    Explanation:

    In the context of employees training, social support refers to the things that the employer could give to the employees in order to improve how the employees are valuing their own worth.

    Openze technology do this by directly rewarding the employees that speak about their good ideas.

    After receiving the reward, the employees will most likely associate the act of giving good ideas with the positive benefits. This make them feel more valued as a member of the group and increase the chance of them giving more ideas to the company in the future.
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