Why will long queues of costumers always occur from time to time in franchises? Group of answer choices a. The properties of the service are dynamic. b. The properties of the service are stable. c. The properties of the service are non-existent. d. The properties of the services fluctuate between variable and stable.

Answer: Option d is correct.

Customers would always love to get attracted to a certain branch or franchise that is dynamic and constantly improves in its services rendered.

Consumers love new services as the satisfaction derived from a certain service continuously depreciate with time. Therefore creativity is required when service is rendered.