Keshawn used to work for an IT company in Baltimore, but lost his job when his company decided to use workers in New Delhi instead. This is an example of:

Outsourcing.

Explanation:

When the company in which Keshawn used to work decided to use workers in New Delhi instead of Baltimore is an example of outsourcing. Outsourcing is the practice of hiring people for services or to manufacture goods outside the country in which the company is located. This is often done to reduce labor costs.