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11 November, 08:13

Which of the following theories or studies maintained that, as pertaining to employees, a state of no dissatisfaction cannot exist because people will always be dissatisfied with something?

a. Hierarchy of needs

b. Theory X and theory Y

c. Hawthorne studies

d. Hygiene theory

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  1. 11 November, 08:38
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    d. Hygiene theory

    Explanation:

    Hygiene theory: In psychology, the term "hygiene theory" is also referred to as "two-factor theory" or "dual-factor theory" was discovered by Frederick Herzberg.

    According to him, the given theory is described as involving a few specific factors that are present in the workplace leads to job satisfaction whereas a few specific factors lead to developing job dissatisfaction and generally acts independently of one another. However, in order to discard these dissatisfaction "hygiene factors" needs to be eliminated as it is responsible for causing dissatisfaction in employees in a specific workplace.

    In the question above, the given statement signifies the hygiene theory.
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